If the test company opens, attempt to restore a recent backup of your company file.Ĥ. If your file doesn’t open, attempt to open a test company file to determine if the problem is associated with the QB-POS application or your file. You can download the ‘tool’ from this website as well as obtain additional information on its use and potential troubleshooting steps.Ģ.
Use the Point-of-Sale Connectivity Tool to determine issues that prevent Point-of-Sale from opening by identification of network connectivity issues. Intuit is indicating that they have not been able to identify any singular cause, and are recommending a variety of steps to troubleshoot connectivity including:ġ. Know that I'm always around to help if you need anything else.Users of QuickBooks Point-of-Sale 2013 are reporting problems with Point-of-Sale opening or connecting after installing Maintenance Release 11. On the other hand, you may check out a third-party application that supports the installation of the QuickBooks Desktop 2008 version. Once done, you can now restore the new backup file to your QBDT Pro 2020.Īlso, please know that it's important that your computer is compatible with QuickBooks to utilize the program smoothly. Then, install a trial version of QBDT Pro 2016 and restore the backup file, then create a new backup. First off, you can download a trial version of QuickBooks Desktop (QBDT) Pro 2012, then restore the file, then create a backup file. In doing this, you'll have to restore the 2008 file in 2012 > 2016 and then 2020.
This way, you'll be able to move and restore your file. To get your work done, you may upgrade QuickBooks to the latest release. Thank you for joining us here in the Community for your installation concern, mentioned by Mark_R above, the oldest version that we can install is 2012.
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